At 711bet, your privacy is not merely a legal obligation — it is a core commitment. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information as a member of our platform. We operate in accordance with the latest data protection standards and Malaysia's Personal Data Protection Act (PDPA).
Six core data protection principles we guarantee to every 711bet member
All data transmitted between your device and 711bet servers is protected by industry-standard 256-bit SSL encryption — the same security technology used by major banking institutions in Malaysia.
Your personal data is stored on servers protected by strict access controls, at-rest data encryption, and round-the-clock security monitoring. Internal access to user data is restricted to authorized personnel only.
You have the full right to access, correct, download, or request the deletion of your personal data. Such requests can be submitted to our privacy team and will be processed within the stipulated timeframe.
711bet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared under the limited circumstances explicitly stated in this policy.
Our security system continuously monitors for suspicious activity. If there is any unauthorized access attempt on your account, we will notify you immediately via your registered email.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing is carried out on a valid legal basis and with full respect for your privacy rights.
711bet collects your personal information only when necessary to provide our platform services safely and efficiently. We do not collect excessive or irrelevant data. The following are the categories of information we collect and the purpose of each:
When you register an account, use our services, or contact our support team, we may collect:
When you use the 711bet platform, our systems automatically collect technical information to ensure a smooth and secure user experience:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, screen resolution | Platform display optimization |
| Network Data | IP address, ISP, connection type | Fraud detection & security |
| Session Data | Login, session time, pages visited | Usage analytics & service improvement |
| Game Data | Betting records, wins, and play duration | Responsible gambling compliance |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Personalize the user experience |
711bet uses collected information for lawful, transparent, and limited purposes. We will not use your data beyond the scope stated in this policy without obtaining your prior consent. The following are the primary purposes for which data is used:
We use your contact information to respond to enquiries, resolve complaints, and provide technical support. Marketing communications — such as promotional information and bonuses — will only be sent if you have opted in to receive them, and you may unsubscribe at any time.
The security of your personal data is the absolute top priority of 711bet. We continually invest in the latest security infrastructure to ensure your information is always protected against unauthorized access, disclosure, alteration, or destruction.
Access to user personal data within the 711bet organisation is strictly controlled on a need-to-know basis. Only staff with a legitimate operational need are permitted to access user data, and every access is logged for audit purposes. All relevant staff undergo regular data protection training.
In the event of any data breach that may affect your personal information, 711bet will:
711bet does not sell or trade your personal information to any third party for their own marketing purposes. Data sharing only occurs in limited and specific situations as follows:
We share necessary information with third-party service providers that help us operate the platform, including:
All these service providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
711bet may be required to disclose your personal information to government authorities or law enforcement agencies when mandated by law or a valid court order. This includes disclosures required to comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
If 711bet is involved in any merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance via a clear notice before your information becomes subject to a different privacy policy.
The 711bet platform uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure the security of your session. This section explains the types of cookies we use and how you can manage them.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality. We provide a cookie control panel in your account settings where you can select which categories of cookies you allow.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 711bet's internal policies, you have the following rights regarding your personal information. We are committed to fully respecting and facilitating these rights.
You have the right to obtain a copy of the personal information we hold about you. Data access requests can be submitted through your account settings or by contacting our privacy team. We will process your request within 21 business days.
If you find that the personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Basic account information can be updated directly through your account portal. For corrections to KYC documents or more sensitive information, please contact our customer support.
You may request the deletion of your personal data under certain circumstances, including when the data is no longer needed for the original purpose of collection, or when you withdraw the consent on which processing is based. Please note that some data may need to be retained to fulfil legal obligations even after account closure.
711bet reserves the right to review and amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. We will notify you of any significant amendments via in-platform notifications or by email to your registered address.
We retain your personal information for as long as your account is active or as necessary to provide services to you. After account closure, certain data may be retained for a specified period to fulfil legal obligations, resolve disputes, or enforce our agreements — generally not exceeding the period required by applicable law.
The 711bet platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 711bet platform. We are not responsible for the privacy practices of any third-party sites and encourage you to read their privacy policies separately.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our privacy team is ready to assist. You may reach us via:
We are committed to responding to all privacy enquiries within a reasonable timeframe and to resolving your concerns professionally and transparently.